COVID-19 Updates for Guests

Snowshoe and Mountain Lodge are opening back up!  Of course, there'll be some new rules and procedures -- please read!

We are happy to have you as our guest and want your help in protecting you and everyone around you to keep us all safe during this time. The items below will continually evolve as we take steps based on national and local guidelines and best practices.

What to do and expect when you are staying at our condos?

  • Guests are asked to practice social distancing and asked to wear masks at all times while in common areas.
  • There will be no bedspreads, blankets, pillow shams, throw pillows, or any other non-essential linens provided. Only essential linens will be provided.  (requirement of the Pocahontas County Health Department)
  • There will be no daily maid services
  • Vinyl pillow covers have been added to each pillow so that they are easier to disinfect upon checkout. We have also put plastic remote covers on remotes for easier disinfecting.
  • There will only be one unwrapped roll of toilet paper provided per bathroom (can get extra from the front desk if needed) and one unwrapped roll of paper towels in the kitchen. Unfortunately, no coffee filters will be provided at this time - please bring regular flat bottom filters or k-cups for a Keurig if you need your coffee.
  • Guests may only ride the elevator 1 person at a time, unless they are sharing a room, then members of that party may ride the elevator together.
  • A “soiled linen bag” will be provided in each bedroom with instructions. We request your assistance in striping the linens from the beds and placing all linens in the marked bag so they can be professionally laundered.
  • Please check, double-check and triple-check the condo before checking out to make sure that they have packed up all personal belongings.  Health Department regulations no longer allow us to keep lost and found items to help reduce cross-contamination.
  • All rooms will be cleaned with cleaning supplies that meet CDC requirements.
  • Front Desk will continually disinfect all room keys, along with Front Desk area.

Safety Measures by Mountain Lodge Building Management

  • Installed Hand Sanitizing Stations to all Floors by Elevators
  • Added Wipe Station by Luggage Carts
  • Upgraded all Cleaning Supplies to meet CDC Requirements
  • Installing Social Distancing Signage throughout the Lodge

Protect yourself and others during your trip:

  • Clean your hands often. Wash your hands with soap and water for at least 20 seconds, especially after you have been in a public place, after touching surfaces frequently touched by others, after blowing your nose, coughing, or sneezing, and before touching your face or eating.
  • If soap and water are not available, bring and use hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub your hands together until they feel dry.
  • Avoid touching your eyes, nose, or mouth.
  • Avoid close contact with others. Keep 6 feet of physical distance from others.
  • Wear a cloth face covering in public.
  • Cover coughs and sneezes.
  • Pick up food at drive-throughs, curbside restaurant service, or stores.

"New" Dining Option @ Mountain Lodge

This ski season, the Sunset Cantina re-opened in the restaurant space on the conference level of Mountain Lodge after Snowshoe moved Cheat Mountain Pizza into their old space last season.  We ate there over the holidays, and our review is mixed.  The food and value for money was pretty good.  There was also no wait to be seated - which was can be a huge benefit on a busy weekend!  However, I was disappointed in the very haphazard effort that Snowshoe put into the design of the restaurant.  Auntie Pasta’s and then Pastas used to be housed in this space, and the few trinkets of south of the border flair really didn’t transform the space from an Italian theme to a Mexican one.  Seating, lighting, and most of the furnishings were not fitting of the new theme and created an environment that was less enjoyable.

They had $2 Sangria specials, a generous portioned burrito, free chips, and I didn’t even have to put on a jacket to get there – so not all bad and I’d probably go back.  Just a little more effort could be made to make this a successful space that would benefit the entire mountain. 

Some signs in the village and good marketing would also go a long way to making the Cantina a great spot on the mountain. 

View their menu

New Main Room TV

4K ULTRA HD HDR SMART TV WITH BUILT-IN CHROMECAST - 49"  Experience amazing 4K Ultra HD HDR picture quality with JVC 49" Cast TV. Its 2160p resolution and 120Hz effective refresh rate provide brilliant picture quality and smooth motion for optimal viewing experience of your favorite sports, TV shows and movies.  With built-in Chromecast, easily access thousands of Chromecast-enabled apps on our mobile device and stream to your JVC TV.

Download full TV Manual Here



TV Class Size


Screen Size (Diag.)


Smart Platform

Chromecast Built-in


4k Ultra HD - 3840x2160

High Dynamic Range (HDR)


Effective Refresh Rate


Wireless Connectivity

Wi-Fi 802.11ac

Input / Output

USB: 1

HDMI:  3

Component:  1

Composite:  1

Digital Audio (Optical): 1

RCA Input:  1

Headphone Input:  1



  • NOVEMBER 21 | Official Opening Day (weather permitting) 
  • DECEMBER 1-2 | Demo Days
  • DECEMBER 9 | West Virginia Ski Free and Lesson
  • DECEMBER 14 | Silver Creek Opening Day (weather permitting)
  • DECEMBER 15 | Smith “Steezy Does It”  Rail Jam  Kick the rust off your gear for the throwback jam format focused on style! Presented by Smith & Mountaineer Parks.
  • DECEMBER 15 | Winter Brewfest 
  • DECEMBER 21 - JANUARY 1 | Holiday Celebrations  Here at 4,848 we have our own winter wonderland. Join us for holiday crafts, activities and a chance to meet Santa and friends on the slopes.
  • DECEMBER 31 | New Year’s Eve Parties  From the Village Plaza, Hoots Bar and Grill and the Connection Nightclub to Split Rock Pool, the Little Tikes Party (Kid’s World), 20 Below and the Big Top – there’s a party for every age and style during this annual mountaintop blow out.
  • JANUARY 4-6 | Burton Women’s Snowboard Camp
  • JANUARY 12- 13| Subaru Winterfest
  • JANUARY 12 -13|Burton Kid’s Snowboard Camp
  • JANUARY 12 | Progression Session
  • JANUARY 19-21 | Martin Luther King Weekend
  • JANUARY 25-27 | HEAD Women’s Ski Camp
  • FEBRUARY 2-3 |SARA (Southern Alpine Racing Association) U-14 This private race takes place on Widowmaker. SARA races create opportunities for alpine ski competition within the region of Virginia, West Virginia, and North Carolina for a  variety of ages and athletic abilities.
  • FEBRUARY 4| Cupp Run Challenge
  • FEBRUARY 20-21 | SWRA (South Eastern Winter Reps Association) Snowshoe has released their Winter Events Calendar  -- of course events are subject to change 
  • FEBRRUARY 22 | Winter Gala presented: by Snowshoe Foundation
  • FEBRUARY 23 -24| SARA (Southern Alpine Racing Association) U-16, U19, U21 & Masters- Championships  This private race takes place on Widowmaker. SARA races create opportunities for alpine ski competition within the region of Virginia, West Virginia, and North Carolina for a  variety of ages  and athletic abilities.
  • MARCH 2-3| Homegrown Music Festival A celebration of the region’s best musicians, artisans and local talent. Enjoy live music and unique games all across the mountain all weekend long.
  • MARCH 3 | Berming Man: Presented by Oakley MARCH 8-9 |Crescent Ski Council- Private Race
  • MARCH 15-17 | Ballhooter Spring Break Festival An unforgettable spring break, you’ll likely not remember. Free Village concerts, competitions, games & more.
  • MARCH 17 | West Virginia Ski Free Day We’re giving out free lift tickets to all residents of West Virginia! Yep, you heard us right. Just bring your proof of residency and get a ticket to ski and ride all weekend long.
  • MARCH 17 | Silver Creek Closing Day
  • MARCH 23 | Snowshoe Pond Skim  Welcome spring snow enthusiasts, skimmers new and old. Let’s make the most of what’s left of the snow in this hilariously challenging, just-for-fun, slush-spraying competition!
  • MARCH 23 | End of Season Pass Appreciation \
  • MARCH 24 | Snowshoe Closing Day  --  Yes, it’s a sad day, but come on out and mourn with us the best way we know how -- smiling, laughing and spraying snow!

Schedule Is Subject To Change

Summer Upgrades to Snowmaking!

More trails should be covered sooner than ever this season.  Snowshoe is putting in nearly $4 million of new investments in snowmaking this summer!


Press Release from Snowshoe Mountain (March 8, 2018)

Snowshoe Mountain has announced that it will be investing nearly $4M in upgrades to its snowmaking and grooming technology this summer. Resort officials anticipate that the investment will allow them to open significantly more of their ski trails by early December and maintain a high-quality snow surface throughout the ski season; all while greatly reducing the mountain’s  carbon footprint.

“This is the single most important investment our new owners, Alterra Mountain Company,could make in Snowshoe,” said Frank DeBerry, Snowshoe’s President and Chief Operating Officer. “As this past season demonstrates, Snowshoe’s unique microclimate and elevation provide us with the cold and snow we need to provide the best and most skiing and riding in the mid-Atlantic and Southeast. This investment further boosts and protects our greatest strength, all while taking yet another step towards reducing our impact on the environment.”

Increased Efficiency and Sustainability

  • The re-tooled snowmaking system will cut the resort’s energy costs and consumption significantly, and return more than 5,000,000kwh back to the grid.
  • 5,000,000kwh is enough to power 500 homes for an entire year.

  New Snowguns and Automation Equipment

  • The investment includes over 160 new snowguns to be positioned in key, fixed locations around the mountain, as well as the equipment needed to further automate the snowmaking system.o 75 Fixed Position Tower Fan Guns
  • High Production/Low Energy DemacLenko Titan 2.0 will be utilized -- The most powerful snowgun currently on the market, capable of making massive amounts of snow in short windows of time.

 90 Low-Energy “Stick” Guns

  • Super energy-efficient SnowLogic DV7’s use less than 10% of the energy required of traditional snowmaking equipment.
  • Will allow the resort to maintain high-quality surface conditions with minimal energy usage.

Automation Hardware & Software

  • Further automating the mountain’s snowmaking system will increase efficiency, giving it the maximum amount of production time during even brief snowmaking opportunities.

Bring Your Tesla to Snowshoe

Just found out that you can charge your Tesla for free at Snowshoe.

We are proud to offer two official Tesla Super Charging Stations at no cost to our guests in our continuing effort to keep Snowshoe and the surrounding area “Forever Wild.” These charging stations are located next to our Administrative Parking section across from The Seneca.

Now Tesla just need to figure out how to deliver on all those orders they have!

photo credit:

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